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Using an Estate Sale Service Is Not for the Faint of Heart

Using an estate sale service is not for the faint of heart. Our antiques were loaded on a truck and taken to Madison,VA for auction. We weren’t given a very in depth inventory and things weren’t packed very well. We just crossed our fingers and hoped for the best. But, everything turned out just fine. Two weeks later we had a check and a complete list of what everything had sold for. They take a 40% cut which seemed quite fair for all the work performed. I would recommend 4 Sales. They’re completely honest, you just have to have a little faith.

Lor T. ~
Herndon, VA (July 2014)

One thought on “Using an Estate Sale Service Is Not for the Faint of Heart

  1. Thank you for taking the time to review our services.it was also nice to speak with you this morning in follow-up. I’m relieved to hear that a “B” is a very good rating from you since you don’t grade on a curve!

    As we discussed, your auction result was absolutely fantastic with some items selling for a little less than you expected but many of them selling for significantly more.

    I’ve taken note of your two main concerns, the time it occasionally took our team members to get back to you and the specifics of your auction pickup.

    Please note that I have already addressed the need to call clients back quickly with my business development staff and they have a renewed sense of urgency in responding quickly. We’ve also adjusted their schedules so the team members have more time between appointments to manage their administrative follow-up.

    Regarding your auction pickup, having a more detailed inventory for the pickup would have been as simple as asking the crew chief to make it so. I’m glad that you felt the auction tickets made up in detail what the pickup inventory lacked! It was of course more challenging to inventory your project since almost all of your items were already in boxes or plastic tubs, rather than being packed by our team. They should have let you know that they were adding some additional packing materials once the boxes were in the truck and before being stacked. Thankfully your concern about packaging was not realized since everything arrived at the auction center in one piece.I’ve spoken with those team leaders about taking a few moments when they arrive on site to confirm the level of detail our clients wish to see on their auction pickup inventory and better informed them of the process.

    Again, thank you for your business and we look forward to handling the second part of your project as discussed.


    Daniel Sanders
    Four Sales Ltd

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